Hotel cleaners are employees responsible for ensuring cleanliness and order in hotel rooms, common areas and other facilities. The responsibilities of cleaning staff may include the following:
Cleaners clean hotel rooms. This includes tasks such as making beds, cleaning bathrooms, sweeping and mopping floors, and assembling and cleaning furniture.
Housekeeping staff changes bed linen, towels and other textiles after guests leave. They provide new sheets and towels.
Bathroom cleaning includes tasks such as cleaning and disinfecting the sink, toilet, shower or bathtub.
Cleaners sweep and mop the floors in the premises, and, if necessary, carry out general cleaning using cleaning machines.
Cleaning and care of furniture and other equipment in the room are the responsibility of the cleaning staff.
Collects waste from premises and disposes of it appropriately.
Housekeeping staff clean hotel lobbies, restaurants, hallways, staircases, and other common areas. Sweeps, washes and tidies up these areas.
They clean the elevators inside and out. It is the cleaning staff's responsibility to ensure that elevators always look clean and smell good.
At some hotels, cleaners may also perform specialized cleaning duties. For example, cleaning carpets, washing windows or caring for special decorations.
Satisfying special requests from guests may be one of the housekeeping duties. For example, appointment requests such as requests for extra beds or requests for additional cleaning are the responsibility of the housekeeping staff.
Hotel cleaning staff positions may vary depending on the size of the hotel, quality of service, and organizational structure. Here are some cleaning jobs that are commonly found in hotels:
Maids clean hotel rooms. This includes making the bed, cleaning the bathroom, keeping the room tidy and maintaining good hygiene. They can meet the requirements of the guests.
Housekeeping supervisors supervise the work of cleaners and organize work schedules. They make sure that the rooms are cleaned properly.
Maids monitor the general cleanliness and order on the floors. They can help the maid.
The general cleaning staff takes care of cleaning the hotel's common areas. This includes areas such as lobbies, restaurants, corridors, staircases and restrooms.
Room control staff checks the availability of sheets, towels and other textiles used in the hotel. They also handle the washing and replacement of these items.
In some hotels, carpet cleaners take care of regular cleaning and maintenance of carpets in the rooms.
They take care of the cleanliness and care of the hotel's glass surfaces.
Garbage Managers are responsible for collecting and organizing trash and recycling materials within the hotel.
They take care of the cleaning and maintenance of the hotel's staircases.
Green cleaners clean the hotel using environmentally friendly cleaning products.
They take care of the cleaning and organization of the hotel's gardens and outdoor areas.
Each cleaning staff position requires different duties and responsibilities. Depending on the size of the hotel and the services it provides, these positions may exist under different titles and detailed job descriptions. Housekeeping staff must work in accordance with the hotel's general cleaning and hygiene standards.
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